Terms and Conditions

Last Updated: September 25, 2025

These Terms and Conditions (the “Terms”) govern your access to and use of the Make My Book website, mobile application, and related services (collectively, the “Service”). Make My Book (“we,” “us,” or “our”) provides an AI-powered platform that allows users to create personalized children’s books with custom stories and illustrations. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use the Service.

Please read these Terms carefully. They include important agreements about your rights and obligations, disclaimers of liability, and dispute resolution. If you have any questions, please contact us.

1. Eligibility

Adult Use: You must be at least 18 years old (or the age of majority in your jurisdiction) to register an account or make purchases on Make My Book. The Service is intended for use by adults (such as parents or guardians) who create books for children. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

Use on Behalf of a Child: If you provide us with personal information about a child (e.g., name, photo), you affirm that you are the parent or legal guardian of that child or have the parent/guardian’s authorization to provide the information and to use the Service on the child’s behalf. You may not allow a child to use the Service without supervision.

We reserve the right to ask for proof of age or authorization at any time to ensure compliance. If we discover that we have collected personal information from someone under 18 without proper consent, we will delete that information (except as necessary to comply with laws or enforce our rights).

2. Account Registration and Security

Account Information: When creating an account, you agree to provide accurate, current, and complete information and to keep it updated (e.g., if you change your email address). You must choose a secure password and keep it confidential. Do not share your account login details with anyone else.

Responsibility: You are responsible for all activities that occur under your account. If you suspect any unauthorized use of your account or any breach of security, you must notify us immediately. You can contact us at [email protected]. We are not liable for any loss or damage arising from your failure to adequately safeguard your account credentials or to inform us of unauthorized access.

One Account per User: You should create only one account for your personal use. Creating multiple accounts to circumvent limitations or to obtain additional free credits may result in account termination (see Section 11 on Termination).

Account Use: You agree to maintain the information in your account (including contact info) so that it is always valid and reachable. We may send you service-related communications via the contact info you provide (primarily via email). Ensure you have access to the registered email address.

Profile Name and Sharing: In some cases, you may be able to set a username or profile name. Please choose a name that does not infringe any rights or offend others. We reserve the right to remove or request a change of any username that impersonates someone, violates a trademark, or is inappropriate.

3. Using the Service

Personal and Lawful Use: You may use our platform and content generation features only for personal, non-commercial purposes (for example, creating books as gifts or for your own family). Commercial use, such as reselling our services or mass-producing books for profit, is not permitted without our explicit permission. Additionally, you agree to use the Service only for lawful purposes and in accordance with these Terms.

User Content Input: When using the Service, you will input content such as the child's name, characteristics, and perhaps a personal photo. You are solely responsible for the content you provide. By inputting any data or content, you represent and warrant that: (a) you have all necessary rights and permissions to provide that content to us and for it to be used as intended (if you upload a photo, you have the right to do so, and it does not infringe anyone's rights); (b) the content is accurate to the best of your knowledge (especially information about your child); and (c) the content is not illegal, harmful, or violative of any laws or rights (see Unacceptable Content below).

AI-Generated Content: Our Service uses advanced artificial intelligence to generate stories and illustrations based on your inputs makemybook.app . You acknowledge that, while we strive for high-quality, child-appropriate results, the AI may occasionally produce content that is unexpected or that requires minor corrections. We include automated checks and filters to prevent inappropriate content makemybook.app , but we cannot guarantee that every single output is perfect or fits your personal preferences. By using the Service, you accept that small imperfections in generated content do not constitute a breach of these Terms. If you encounter any content you find offensive or clearly inappropriate, please contact us so we can address it (for instance, by offering an edit or credit).

Unacceptable Content and Conduct: You agree NOT to use the Service (including any content input or generated output) in ways that:

a. Violate Laws: Violate any applicable law or regulation, including privacy laws (for example, by uploading someone else’s sensitive personal information without consent), intellectual property laws (uploading copyrighted material without permission), or others.

b. Are Harmful or Exploitative: Include any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. You may not attempt to generate content that is pornographic, sexually explicit (particularly not any content involving minors), hateful, violent (beyond standard children's adventure context), or discriminatory. Our platform specifically focuses on child-friendly content; attempts to misuse it for adult or harmful content can lead to immediate account termination.

c. Infringe Rights: Infringe or violate the rights of any other person or entity, including intellectual property rights, privacy rights, or publicity rights. For example, do not upload a photo that you do not have permission to use, and do not request the AI to produce text or images replicating copyrighted characters or trademarks makemybook.app . (Note: Our system is designed to create original content and avoid famous characters to ensure uniqueness and avoid copyright issues.)

d. Impersonation: Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity. You should not use someone else’s name or identity in a misleading way when using the service (except that you might, for example, create a book where a fictional character name is used with proper rights).

e. Spam or Exploitation: Attempt to spam the service or its outputs (e.g., generating extremely large volumes of content in an automated fashion via unauthorized means) or exploit any part of the service (like using automated tools or scraping content from the site). You should also not attempt to reverse engineer our AI model or circumvent usage restrictions.

f. Interference: Interfere with or disrupt the Service or servers/networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service (for example, not attempt to bypass measures we take to restrict certain content or volume of generation).

Content Monitoring: While we do not manually review all content, we reserve the right (but have no obligation) to monitor and review any content you input or that is generated, to ensure compliance with these Terms and with our policies makemybook.app . We may remove or refuse to display any content (including AI outputs) that we reasonably believe violates these Terms or applicable law. This includes shutting down a generation session that appears to produce disallowed content or editing obvious errors in a generated text if discovered.

Customization Limits: The Service allows a wide range of personalization (names, characteristics, themes, etc.), but within certain limits to maintain quality and feasibility. For example, there may be character limits on inputs or limits on how many free pages you can generate with a trial credit. These limits are clearly indicated in the interface (see FAQ/guide on the site). By using the Service, you agree not to attempt to exceed or circumvent these limits (such as creating multiple accounts for extra free credits, which is addressed in “Eligibility”).

One Free Book Credit: We generally offer a one-time free credit (currently €4) per new user so you can create a short trial book makemybook.app makemybook.app . This is a goodwill offering and might be subject to change or discontinuation. Abusing this system (for example, by creating multiple fake accounts to get multiple free credits) is strictly prohibited and can lead to termination of all associated accounts.

Mobile App Use: If you use our mobile app, note that these same Terms apply. Additionally, usage of the app is subject to the rules of the app store (Apple App Store or Google Play) from which you downloaded it. Ensure your device meets the compatibility requirements. We are not liable for any issues arising from using outdated devices or jailbroken/rooted devices.

Multilingual Use: Our platform supports multiple languages for content generation makemybook.app . However, the Terms and official communications will generally be in English (unless otherwise specified). If you use the Service in another language, these Terms still apply. Some translations of our content or legal terms might be available for convenience, but the English version of legal terms governs in case of any conflict.

4. Pricing and Payments

Free Access and Credits: Registration is free. Upon sign-up, we currently provide a promotional credit (for example, €4) which typically is enough to create a short sample book (like a 4-page story) makemybook.app makemybook.app . After using your free credit, further use of certain features (like creating longer books, downloading high-resolution PDFs, or ordering prints) will require payment.

Pricing Structure: Our pricing is transparent - there are no hidden fees makemybook.app . Key points include:

Page Creation: Creating each page of story content costs €1 (one euro) makemybook.app . For example, a 10-page story costs €10 in generation credits (minus any free credit applied).

PDF Download Fee: Downloading the final book as a high-quality PDF file (with layout and illustrations) incurs a flat fee of €3 makemybook.app per book. This covers the file preparation and hosting for lifetime access makemybook.app .

Printed Book: Ordering a physical printed copy of the book involves an additional fee, currently ranging from €8 to €12 depending on options (hardcover vs. softcover) makemybook.app , plus shipping. The price will be clearly shown at checkout.

Shipping Costs: Shipping costs vary by destination and will be calculated during checkout makemybook.app . Any applicable shipping charges are displayed clearly.

Taxes: Our prices include VAT (value-added tax) where required by law. If you are purchasing from outside the EU, the price might not include local taxes or duties; however, typically for digital goods, there’s no additional duty. For physical products shipped internationally, you are responsible for any import duties or taxes (see Section 5). We will charge VAT for EU customers based on the country of purchase and will comply with all tax laws.

Changes to Pricing: Our prices and fees may change from time to time (for instance, we might run promotions or adjust fees). However, the price you agree to at the time of placing an order is the price you will pay (we won’t charge more after the fact). We will honor any free credit or discount that was active when you started the process of book creation for that book.

Payment Terms:

Payment Methods: We accept various payment methods, such as major credit/debit cards, PayPal, or other methods as indicated on our site or app. If you use the mobile app, in-app purchases may be billed through the app store platform (e.g., Apple or Google) according to their terms.

Authorization: By providing a payment method, you represent that you are authorized to use that method and you authorize us (and our designated payment processors) to charge the full amount due for your order (book generation credits, PDF fee, print fee, and any shipping) makemybook.app makemybook.app .

Timing: For digital content (like generation credits or PDF downloads), charges are typically processed immediately. For physical products, your payment will be processed when the order is placed (unless otherwise indicated).

Receipts: After payment, we will provide a confirmation or receipt via email or through the platform, detailing the charges. If you need an invoice with specific details (like VAT ID), please contact our support.

Third-Party Processors: Payments on our site are handled by third-party processing services (like Stripe). These services may have their own terms and privacy policies, which you should review. We do not store your full credit card number on our servers; that information is transmitted directly from you to the processor via secure encryption.

Currency: All prices are listed in Euros (€) unless stated otherwise. If you pay with a non-Euro credit card, your bank may charge currency conversion fees or use their own exchange rate. We are not responsible for any differences due to currency conversion or bank fees.

No Hidden Fees: We guarantee no hidden charges beyond what is clearly presented: e.g., number of pages * page price, plus PDF fee, plus any print/shipping options you select makemybook.app . If a feature or add-on has a cost, it will be shown before you incur the charge (for example, if in the future we offer an optional additional illustration for a fee, it would be clearly optional).

Promo Codes / Discounts: If we offer promotional codes or discounts, they are subject to any terms provided (e.g., one-time use, expiry date). Only one promo code can be used per order unless explicitly stated otherwise. Promo credits have no cash value and are not transferable.

Subscription Plans: (Note: As of the effective date, we operate on a pay-per-book model, not a subscription. If in the future we introduce subscription plans for a certain number of books per month or similar, those terms will be provided separately. Right now, you pay as you go, per book/project.)

Payment Issues:

If your payment method fails or an amount remains unpaid, we may suspend or cancel the transaction or your access to paid features. You agree to pay any amounts due.

We reserve the right to retry charging your payment method if the initial attempt fails (e.g., reattempt a few days later). We will notify you if a payment fails and give an opportunity to update payment details.

We are not responsible for fees that your bank or payment provider may charge (like overdraft fees, foreign transaction fees, etc.).

5. Orders, Shipping, and Delivery

Digital Products (PDF Downloads):

Availability: When you complete a book and purchase a PDF download, we will make the high-resolution PDF available to you via your account for download. Typically, this is immediate upon payment confirmation. You can find it under your account’s “Downloads” or “My Books” section. If you have issues downloading, please contact support.

Quality: The PDF is provided in a print-ready, high-quality format (suitable for home printing or digital viewing). We use industry-standard formats (like PDF in A4 or similar size) with high resolution images.

Lifetime Access: Once purchased, you will have ongoing access to your PDF file through our service makemybook.app . We currently plan to allow unlimited re-downloads for the foreseeable future makemybook.app . However, we encourage you to save your own copy after download. In the unlikely event we need to discontinue hosting, we will provide notice so you can download your files.

No Physical Shipment: No shipping applies for PDF purchases, since these are digital. You will not receive any physical item for a PDF-only order.

Physical Products (Printed Books):

Production: When you order a printed book, we will print a custom book based on the final content you approved. Our books are high-quality and professionally bound (hardcover or softcover as chosen) makemybook.app . Production time is usually short (often within 1-3 business days after order), but can vary depending on current order volumes and complexity (e.g., hardcover might take a bit longer). We strive to maintain high production standards, similar to books you'd find in a store makemybook.app .

Shipping Territory: We ship books to many countries worldwide makemybook.app . During the order, you’ll be able to select your country. If your country is not listed, it means we currently cannot ship there. We will update our shipping zones over time.

Delivery Time: Estimated delivery times will be provided at checkout (for example, 5-10 business days for standard shipping to many locations) makemybook.app . Note that these are estimates, not guarantees. Delivery may take longer due to factors beyond our control (carrier delays, customs clearance, remote location, etc.). We recommend ordering well in advance if you need a book by a certain date (e.g., for a birthday, order at least 2 weeks ahead, as we suggest in our FAQ) makemybook.app .

Shipping Options: Depending on your address, we may offer multiple shipping options (standard, express, etc.) with different costs. All options and costs will be shown during checkout. Choosing express (if available) will generally provide a faster delivery window at a higher cost.

Shipping Costs and Duties: The cost of shipping is displayed at checkout and varies by destination makemybook.app . For international shipments, any import duties or taxes are your responsibility. We do our best to indicate if any known customs fees may apply, but each country is different. We primarily ship from within the EU (for EU orders) and possibly from the US for US orders, which can reduce duties in those markets. If a customs fee or import VAT is required upon delivery, you will need to pay it to receive the package. We are not liable for these fees or any delays caused by customs.

Tracking: We provide tracking information for all physical book orders whenever the shipping method offers it makemybook.app . You will receive a tracking number by email or in your account once the book is shipped. It’s your responsibility to track the delivery and make arrangements to receive the package (e.g., be home or pick up from a facility if needed).

Delivery Issues: If your package is marked as delivered but you did not receive it, please contact the carrier first (sometimes they leave it with a neighbor or there’s a delay). Then contact us - we will do our best to assist. However, be aware that risk of loss passes to you upon handing over the package to the carrier (see below). We will help communicate with the carrier and if a package is truly lost, we may, at our discretion, send a replacement or refund.

Incorrect Address: Please ensure the shipping address is correct and complete. We (and our shipping partners) rely on the information you provide. We cannot guarantee delivery if the address is wrong or incomplete. If a package is returned due to a bad address or because it was unclaimed, we will contact you for an updated address and will require additional shipping payment for resending it. If we cannot resolve the delivery (e.g., you do not respond or provide a deliverable address), we may treat the order as canceled (refunding the book cost minus shipping costs incurred, if any).

Transfer of Risk: For physical items, once we hand the package over to the carrier, risk of loss or damage passes to you makemybook.app makemybook.app . This means if the book is damaged in transit or lost by the postal service, we will assist you, but the primary liability is with the carrier. We package books carefully to minimize damage risk. If your book arrives with damage, please let us know (see Section 6 for returns/refunds). We may ask for photos of the damage to evaluate and improve packaging.

Delivery Acceptance: Upon receiving your book, please inspect it. If you find any issues (misprints, damage), notify us promptly (ideally within 7 days of delivery).

No Reselling: The books you purchase are for personal use or gifting. You agree not to resell the printed books in a commercial manner without our explicit permission (this doesn’t restrict you from giving it as a gift, of course, but you shouldn’t, for example, bulk order books to sell in a store without a separate agreement with us).

Pre-Orders: (If we ever allow pre-ordering of a new book theme or feature, the terms will be provided. At present, all purchases are created and processed on demand, not pre-ordered.)

6. Cancellation, Return, and Refund Policy

Because our books are personalized, different policies apply than for generic goods. Please read carefully:

Cancellation Before Creation: You have control of the process up until you finalize an order. If you’re generating a book and haven’t paid/checked out yet, you can abandon the process with no charges (except any used free credit, which doesn’t cost you money). Once you place a paid order (for a PDF or print), that order is immediately processed. For downloadable PDFs, this means you get instant access (and we cannot “return” the delivered file). For prints, we start production quickly.

Digital Products (PDFs): The digital product is created specifically and customized for the customer according to their order. Therefore, cancellations, replacements, or refunds will only be granted in exceptional cases where it is not possible to fulfill the customer's expectations or when there is a material defect in the final product. The decision regarding the provision of a replacement or refund, including their scope, shall be at the sole and absolute discretion of Make My Book, without any obligation on its part.

Physical Products (Printed Books): Our printed books are custom-made specifically for you and printed on demand. Since each book is printed specifically for the customer, physical books cannot be cancelled or refunded once the order is placed, unless there are printing errors or quality issues. In such cases, the decision to provide a replacement or refund will be at the sole discretion of Make My Book.

Quality Guarantee: We guarantee that the physical product will match the content you approved and be of merchandiseable quality (pages printed, bound, etc.). If there’s any problem with the created book (digital or physical), please let us know - your satisfaction is our priority makemybook.app .

Defective or Damaged Books: If your printed book arrives with a manufacturing defect or is damaged, please contact us within 7 days of delivery makemybook.app . Provide a description and photos of the issue. Examples of defects: pages misprinted or cut off, binding coming loose, etc. We will review and, if we confirm a defect, we will offer a free replacement (reprint and ship a new copy at no cost) makemybook.app . If a replacement is not possible in a reasonable time, we may offer a refund of the purchase price. Minor issues that do not affect use (like slight color variances or subtle printing artifacts) are not considered defects, but even for those, we want you happy, so reach out and we’ll see what we can do makemybook.app .

Story Satisfaction: We endeavor to create a story and images you'll love. If you’re not satisfied with the story outcome (e.g., you think it’s not engaging or you were expecting something slightly different), we encourage you to try adjusting the inputs (changing some details or theme) for a better result - often that yields a story more to your liking. While we can’t guarantee every story will meet every subjective expectation, we do offer to work with you: If you’re truly unhappy with the story, reach out. We can provide a one-time courtesy re-generation or minor text edits to address your concern, free of charge, as long as it’s within reason. This is part of our satisfaction commitment makemybook.app .

Exchanges: Since each book is unique, we cannot offer exchanges (you can’t exchange one personalized book for a different one). Instead, we address issues through reprints or fixes.

Return of Physical Book: Do not send any book back to us without authorization. Given the nature of the product, in most cases we won’t require you to return a defective book (a photo will suffice). If we do request a return for inspection, we will provide you a shipping label at our cost.

Refund Process: If a refund is approved (due to a defective product we can’t replace, or an extreme satisfaction issue), it will be processed to the original payment method. Allow a reasonable time for your bank to post the credit (usually 5-10 business days). If you paid via app store, the refund might be through that store. We will inform you of the method.

Chargebacks: We prefer to solve issues directly. If you initiate a chargeback with your bank for a transaction, we will provide the necessary documentation to show the legitimate charge (if applicable). Please be aware that misuse of chargebacks (claiming fraud or non-delivery falsely) is a violation of these Terms. It may result in account termination. Of course, if you truly didn’t authorize a transaction or didn’t receive a product, you have the right to dispute it - we just ask you to contact us first in most cases, as we can usually resolve it faster.

EU Right of Withdrawal (for completeness): As noted, by its nature our service falls under exceptions to standard EU withdrawal rights - personalized goods (for prints) and immediate digital downloads (for PDFs). Thus, the 14-day withdrawal right does not apply. That said, if you are an EU consumer, we remind you that if something wasn’t personalized (e.g., if we offered gift cards or non-custom goods, which currently we do not), those would have standard rights. This is just general info; currently all our main products are custom.

Satisfaction Guarantee: In summary, we stand by our product. If you’re not satisfied, we’ll do our best to make it right, whether by tweaking the story, replacing a product, or if necessary, issuing a refund makemybook.app . Our goal is for every child (and parent) to have a magical experience. Your trust matters to us.

7. Intellectual Property and Ownership

Our Service Content: All materials and content on the Make My Book platform (excluding the personalized books you create) are owned by us or our licensors and are protected by intellectual property laws. This includes the website design, text, graphics, logos, illustrations (other than those generated uniquely for your book), software code, and any content created by our team. Make My Book and our associated logos are our trademarks. You agree not to use our trademarks or any confusingly similar marks in any way without our prior written consent. You also agree not to remove or obscure any copyright, trademark, or proprietary notices on the platform.

Your Created Book Content:

Ownership of Outputs: We want you to fully own the story and illustrations that our AI creates for your personalized book makemybook.app . The unique story text and images generated specifically for you are considered "work made for hire" or are otherwise assigned to you. To the extent any copyright or intellectual property rights would vest in us (or our AI’s output) for the content of your specific book, we hereby assign all such rights to you upon your completion of the book and payment. This means the story and images in the final book are yours to use as you please makemybook.app . You can print, share, or even publish them.

License to Use Platform Materials: Note that while you own the content of your particular book, you do not own our underlying software, AI models, templates, or generic assets that may have been used to create your book. We grant you a license to use those as incorporated in your book, but you cannot extract our AI model or reuse our template designs separately outside the book. Essentially, you own the output (the final story and pictures), but not the tools used to generate it.

Your Input Content: You retain ownership of any original content you provide to us (for example, a photo you upload or a specific written passage you input). Providing it to us does not transfer your rights. By inputting content, however, you grant us a license to use that content as needed to provide the Service (see next point).

Rights You Give Us (License): In order to operate the Service and create your book, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify (e.g., crop or resize a photo), and (to the extent necessary) distribute the content you provide only for the purpose of providing the Service to you makemybook.app makemybook.app . For example, you allow us to upload your child's details to our AI services to generate the story, to store your text and images in our database, and to display them back to you. We do not claim any further rights in your content. This license ends when you delete the content or your account (except for archival backups as described in our Privacy Policy). If you share content publicly via our Service (for example, if we had a community showcase, etc.), you would also allow us to use it for that display, but currently our service is private by default.

Content Sharing in Media and Marketplaces: Make My Book may offer you proposals to share the content you have created on social media or marketing platforms (Marketplace) for promotional and marketing purposes. Any such sharing shall be conducted solely after receiving your explicit and specific consent in writing or through a verified digital means. Without receiving explicit consent as aforesaid, Make My Book shall not share, publish, or distribute the content you have created on social media, marketing platforms, or any other platform, while maintaining your intellectual property rights and privacy.

Use of Your Book for Marketing: We will not use your personal book content (story, child’s name, photos) in our marketing materials or in public examples without your explicit permission makemybook.app . We might ask you if we can share a preview of your book as an example on our site or social media - but that’s entirely up to you. If you say no, we won’t. If you say yes, we might ask you to sign a release form, but the general principle stands: Your book is your personal treasure; we won’t show it off to others unless you’re okay with it.

Feedback: If you provide suggestions, ideas, or feedback about our Service ("Feedback"), we may use it without restriction or compensation to you, and you hereby grant us a perpetual and irrevocable license to do so. For example, if you suggest a new feature and we implement it, we own that implementation.

Respecting Third-Party Rights:

No Infringing Inputs: You agree not to input or upload content to our Service that violates third-party rights. For instance, do not upload a photo that you do not have rights to (like a professional photo you don’t have permission to use, or a picture of a person who hasn’t consented) makemybook.app . Similarly, do not input text that is copyrighted by someone else (like copying a story from another author) or ask the AI to produce content that is clearly someone else’s proprietary property (like writing a story about Mickey Mouse, which is Disney’s IP - our system likely blocks famous characters anyway) makemybook.app .

Generated Content Uniqueness and IP: Our AI generates original content and images for your book. We have designed it to avoid plagiarism and to create unique results for each request. The output is intended to be unique and not copied from existing works makemybook.app . However, AI is trained on patterns of language and art - while unlikely, if you believe an output unintentionally resembles a third-party work (e.g., a sentence happens to match a line from a known book), please let us know. You have the rights to use the output as described above, but it’s prudent (especially if you plan to publish widely) to review it. As a safeguard, we include filters to avoid known characters and names makemybook.app .

No Guarantee of Public Domain: Unless explicitly stated, do not assume any content (text or images) provided by our Service is public domain or free of all restrictions if separated from our context. It’s meant for your personal use. If you plan to commercialize your book beyond personal use, you might want to attribute that it was co-created with an AI or ensure compliance with any local laws regarding AI-generated works. We assign rights to you as above, but laws vary on AI content; we give you our rights, but if law said "AI content has no copyright," then there's no copyright to assert (this is a gray area internationally). By these Terms, at minimum, we won't claim rights in it as we gave them to you.

Platform License to You:

Grant of License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Service (including our website and app, and the tools to generate content) for its intended purpose of creating personal books. You may not use the Service for any other purposes. For example, you must not incorporate our platform or AI outputs into another service or database without permission. You also must not reverse engineer or extract our software, as explained under Acceptable Use.

Mobile App License: If you downloaded our mobile app, we grant you a similar limited license to install and run one copy of the app on your device solely to use the Service. That license is also subject to any usage rules of the app store. You own the device, we retain ownership of the app software (you just get rights to use it). If you violate these Terms, this license can be terminated (meaning you’d have to delete the app if we ask).

Third-Party Software: Our Service may include or rely on third-party software (like Firebase SDKs, etc.). Some of these may be open source. To the extent required, we incorporate by reference any necessary licenses for such code, and nothing in our Terms is meant to restrict your rights under those (for example, if a library is MIT licensed, you have those rights; but that pertains to the library code, not our proprietary code or content).

AI Ethics and Use: We hold intellectual property in our AI models and training. By using the Service, you agree not to misuse our AI outputs in a way that violates others’ IP or privacy (for instance, do not generate content and then claim it was written by a human author or feed our outputs into a plagiarism scam). We mention this more as a respectful usage note; once you have your content, it’s yours, but these guidelines promote fair use of technology.

Trademarks: The name "Make My Book," our logo, and any other product or service names or slogans we use are our trademarks (whether registered or not). You must not use them without our permission, except as needed for referring to our service (like a truthful review can mention "Make My Book"). If you refer to our service, you must not do so in a misleading or derogatory way.

No Other Licenses: Except for the rights expressly granted above, no license or rights are granted to you by implication or otherwise. We reserve all rights not expressly granted in these Terms.

Indemnity for IP Claims: This is addressed in the Indemnification section below, but note that if your use of the Service or any content you provide causes infringement issues (e.g., you upload an image you didn’t have rights to and a copyright holder sues), you agree to indemnify us per Section 10.

8. Disclaimer of Warranties

Use At Your Own Risk: Make My Book is provided on an "AS IS" and "AS AVAILABLE" basis childbook.ai . We make no warranties or representations of any kind, express or implied, about the Service, and to the fullest extent permitted by law, we disclaim all warranties childbook.ai . This includes, but is not limited to:

Content Quality: We do not guarantee that the content (stories or images) generated will meet all your expectations or be error-free childbook.ai . We strive for great results, but as with any creative process, subjective satisfaction can vary. We do guarantee that if there's a major issue (like inappropriate content got through or obvious mistakes), we'll address it (see our satisfaction guarantee), but we don't warrant that every story is perfect.

Service Availability: We do not warrant that the Service will be continuously available or uninterrupted, secure, or free of errors childbook.ai . We might have downtime for maintenance or upgrades. We aim to schedule such downtime during low-usage hours and to minimize it, but we do not promise the Service will always be accessible. Likewise, we do not guarantee any specific response time or latency - though we optimize for speed, actual generation time can vary.

Software and Compatibility: We make no warranty that our apps or website will be compatible with all devices or that they will be free of viruses or harmful components childbook.ai . You should have up-to-date antivirus and only download our app from official stores. Any material downloaded or obtained through the Service is done at your own discretion and risk childbook.ai .

Accuracy of Information: Any information or advice (for example, reading tips on our blog, or age recommendations) is provided for general guidance and we don’t warrant its accuracy or applicability to your specific situation.

Third-Party Integrations: If our service integrates with or uses third-party services (like printing companies or cloud AI services), we do not warrant those services either. However, if any such third-party service fails in a way that impacts you, we will act within our ability to remedy the situation (e.g., if a print partner makes a mistake, we’ll get a reprint).

Implied Warranties: To the extent that your jurisdiction does not allow disclaimer of implied warranties or conditions, then any implied warranties are limited in duration to the minimum period allowed by law (e.g., in some places a service comes with an implied warranty of fitness for purpose; we limit that to the shortest period and narrowest scope permitted).

No Guarantee of Results: We are providing a creative tool. We do not guarantee any specific results from using the Service (for example, we can’t guarantee your child will absolutely love the story, even though we certainly hope they do!). Also, any statements or testimonials on our site (like “children love it” or "improve reading skills") are aspirational or based on general feedback and not a literal guarantee for every user.

Beta Features: If we label any feature as “beta” or pilot, that feature is still in testing and provided “as is” without any warranty. We welcome feedback on beta features but they might change significantly.

Your Statutory Rights: Nothing in these Terms is intended to deprive you of mandatory warranties or protections you have under your local law. If you are a consumer, you may have legal rights that cannot be excluded or limited. These Terms respect those. For example, in some jurisdictions, there are mandatory guarantees for goods; while our service is digital, if such laws apply, we acknowledge them. This disclaimer is directed mainly at ensuring we haven’t given any unauthorized guarantees beyond what we explicitly state.

Important: We especially do not warrant that our service will ensure specific educational or developmental outcomes. We do mention benefits of personalized reading (e.g., improved engagement, etc.) based on scientific research makemybook.app makemybook.app , but each child is different. The Service is a tool and experience, not a guaranteed learning program. Always use your discretion as a parent or educator in how you use personalized books to encourage reading.

9. Limitation of Liability

To the fullest extent permitted by law, in no event shall Make My Book or its affiliates, or their respective directors, officers, employees, or agents, be liable for:

Indirect or Consequential Damages: Any indirect, incidental, special, consequential, or punitive damages childbook.ai . This includes damages for lost profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Specific Losses: We are not liable for (a) mistakes or inaccuracies of content (e.g., a typo in a generated story, although we strive to avoid these), (b) personal injury or property damage resulting from your access to or use of the Service (e.g., if your device is damaged while using our app, or if a printed book has an issue and a child gets a paper cut - though our books have child-safe rounded corners in general, this is a theoretical example), (c) any unauthorized access to or use of our servers or any stored information, (d) any interruption or cessation of transmission to or from the Service, (e) any bugs, viruses, trojans, etc. that may be transmitted through the Service by any third party, or (f) any errors or omissions in content (including user-provided content or AI-generated content) or for any loss or damage incurred as a result of the use of any content posted, emailed, or otherwise made available through the Service.

Aggregate Liability Cap: In any case, our total liability to you for all claims arising out of or relating to the Service or these Terms will not exceed the amount you have paid to us in the 6 months prior to the event giving rise to the liability, or €50, whichever is greater childbook.ai . If you have not paid us anything (for free users), our liability is capped at €50. This limitation applies to any and all claims, whether based in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we were informed of the possibility of such damages.

Exceptions: Some jurisdictions do not allow the exclusion or limitation of certain liabilities, so some of the above limitations may not apply to you. For example, in some places you cannot disclaim liability for gross negligence, or for death or personal injury caused by negligence. Accordingly, our liability is not excluded or limited in any way that is not permitted by applicable law. Specifically:

We do not exclude or limit liability for our fraud or fraudulent misrepresentation.

We do not exclude or limit liability for death or personal injury resulting from our negligence.

Any statutory consumer rights that cannot be waived or limited (such as certain warranties under consumer laws) are not affected by these Terms.

Everything else - like the types of damages and loss of profit - is excluded as set out above, to the extent allowed by law.

Use of AI and Content: You acknowledge that the use of an AI to generate content is a developing technology, and you agree that we shall not be liable for any claim arising from the content generated by the AI beyond what is set forth in these Terms (e.g., replacement of a clearly inappropriate output). For instance, if you claim emotional distress because the story wasn't as exciting as expected, we are not liable for that. That being said, we truly aim for delightful content, and such a scenario is improbable.

No Responsibility for User Actions: If you decide to publicly share or publish the content from your book (which you are allowed to do since you own it), we are not responsible for any consequences of that publication. For example, if you publish it and someone else copies it, that's not on us. Similarly, if you misuse the content or Service and that leads to a claim (like you infringe someone else’s rights or violate privacy), we will not be liable and you may have to indemnify us (see Section 10).

Third-Party Liability: We are not liable for the conduct of third parties related to the Service. This includes the actions of other users, the actions of our suppliers (beyond our remedy obligations), and events that are outside our reasonable control (force majeure events, etc.). If a print shipment is late due to a natural disaster or a strike at the courier, we will not be liable for the delay (though we'll work to sort it out).

Your Responsibility: You are responsible for maintaining your own device and internet connection. We are not liable for any charges you incur to use our Service (like ISP fees or mobile data charges). Also, you are responsible for any consequences of misuse of the service by you or persons under your supervision (like your account gets banned for misuse, or a child sees content because you left them unsupervised with your account - we disclaim liability there, urging parental supervision).

Acknowledgment: You acknowledge that you have read these Terms, including this Limitation of Liability, and understand the allocation of risk and liability herein. The pricing of our Service reflects this allocation (for example, a €1/page model would not be sustainable if we assumed unlimited liability for all possible outcomes).

10. Indemnification

You agree to indemnify, defend, and hold harmless Make My Book, its parent company, affiliates, officers, directors, agents, partners, and employees, from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) that arise out of or relate to:

Your Use of the Service: Any use or misuse of the Service by you or anyone using your account (including, for example, claims arising from the content you generate or share).

Your Content Inputs: Any content you provide to the Service (e.g., if you upload a photo or input text) childbook.ai . For instance, if you upload a photo of a child that is not yours without permission and the child’s parent complains or sues, you agree to indemnify us for any resulting liability childbook.ai . Or if you input someone’s trademarked name and use the output commercially and there's a dispute, you indemnify us.

Violation of Terms: Your violation of these Terms or any applicable law or regulation. For example, if you use the Service in an unlawful way and a third party or regulator targets us as a result, you will cover our costs/damages.

Infringement Claims: Any claim that content generated by the Service for you (or content you provided for generation) infringes the intellectual property or other rights of a third party, to the extent such infringement is due to your provided inputs or directives childbook.ai . (Note: If our AI somehow produced something that accidentally infringes someone’s IP without your involvement, that's on us; this indemnity is covering scenarios where, say, you insisted on including a well-known character or uploaded a copyrighted image and that caused an issue.)

Interactions and Disputes: Any dispute or issue between you and any other user or a third party (for example, if you gift a book to someone and there's a disagreement, or you use our content in a way that leads to a dispute, that’s between you and the other party, not us).

Process: If we are faced with a legal claim covered by the above, we will notify you and may (at our discretion) allow you to handle the defense, provided you promptly take on the defense and use counsel reasonably acceptable to us. We reserve the right to participate in the defense with our own counsel (at our own expense, except if you fail to defend and we incur reasonable fees as a result). You may not settle any claim without our prior written consent if the settlement imposes any obligation on us or admits liability on behalf of us.

This indemnity survives termination of your account or these Terms.

Note: This means you will pay any judgment or settlement amount and any costs and attorney’s fees that result from those claims, as well as our reasonable attorneys’ fees if we incur them.

We appreciate having users who use the platform in good faith; this indemnity is basically saying, "If you break the rules or cause us to be sued, you’ll cover our losses."

11. Termination and Suspension

Voluntary Termination by You: You have the right to stop using our Service at any time. You may delete your account via the account settings. If you need assistance with deletion, contact us. When you delete your account, you will lose access to any saved projects or purchased content associated with that account, so ensure you have downloaded any files you want to keep before deleting. We may retain certain information as required by law or for legitimate business purposes (see Privacy Policy).

Termination or Suspension by Us: We reserve the right to suspend or terminate your account or access to the Service at any time, with or without notice, for any reason, including but not limited to:

Breach of Terms: If you violate these Terms or any policies incorporated herein, or if we suspect that you have done so. For minor violations, we might give a warning; for serious or repeat violations, suspension or termination can be immediate.

Legal Requirement: If we are required to do so to comply with a legal obligation (for instance, if a court or regulator demands we close your account).

Security or Fraud Concerns: If we detect unauthorized access or suspected fraud involving your account, we might suspend it to protect you and us, pending investigation.

Extended Inactivity: If an account has been inactive for an extended period (e.g., 2 years) and has no purchases associated, we might close it as part of routine cleanup. We'll try to notify beforehand via the registered email.

Discontinuation of Service: If we decide to discontinue the Service or any part of it. (We have no plans to do so, but if, for example, after many years we pivot or shut down, we would terminate accounts as part of that process, ideally with prior notice and opportunities to retrieve content.)

Effect of Termination: Upon termination of your account:

Your right to use the Service will immediately cease. You must stop using the platform, and you will no longer have access to your account or data.

We may immediately deactivate or delete your account and all associated data, including your books, without further liability to you. We are not obligated to keep your content (so again, download what you need beforehand).

Purchases: If we terminate your account due to your breach, you will not be entitled to any refunds. If we terminate or discontinue the Service entirely (and you did not breach), we will, at our discretion, either fulfill outstanding paid orders or refund you for undelivered items (for example, if you paid for a print that hasn’t been sent, we’ll refund it).

Surviving Provisions: The following sections of the Terms will survive any termination of your account or these Terms: Sections 7 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law & Disputes), and any other provision which by its nature or context is intended to survive (such as provisions regarding ownership of content, licenses granted to us, etc.).

Account Suspension: In some cases, we may suspend your access rather than terminate (for example, during an investigation of a policy violation or if a payment issue arises). During suspension, you cannot access your account or create books, but your data isn't deleted. We will endeavor to resolve the reason for suspension quickly (if possible) and either restore access or terminate.

Termination due to Illegal Conduct: If your use of the Service is found to be for illegal purposes or causing legal exposure to us, we can disable your account immediately without refund and may report the conduct to appropriate authorities.

No Liability for Termination: Make My Book shall not be liable to you or any third party for termination of your account or access to our Service, or for deletion of your content, provided we act in accordance with these Terms.

Procedure: We will typically notify you via the email on file if we terminate or suspend your account, stating the reason (unless legally prohibited or if we deem that providing details could cause further harm, e.g., in case of fraud investigation).

Your Obligations on Termination: If your account is terminated, these Terms (except for surviving sections) shall cease to apply. However, any fees owed to us before termination remain due (for example, if a charge was unpaid or contested and we terminate, you still owe that or must resolve it). Also, if you had a print in production at time of termination due to your breach, we may cancel that print (and not refund in case of a breach termination).

We genuinely hope to never have to terminate accounts, and we'll be fair and reasonable if issues arise.

12. Governing Law and Dispute Resolution

Governing Law: These Terms and any dispute arising from them or our Service are governed by and construed in accordance with the laws of Germany (where our company is based), without regard to its conflict of law principles. However, if you are a consumer in the EU, you also enjoy the protection of mandatory provisions of the law of your country of residence - nothing in these Terms affects those rights.

Jurisdiction: You agree that any dispute or claim arising out of or in connection with these Terms or the Service (including non-contractual disputes or claims) shall be brought exclusively in the courts of Germany (specifically, the courts of Berlin, unless another venue is required by law). If you act as a consumer and your residence is in another country within the EU, you may also file claims in the courts of that country under applicable consumer protection laws.

We appreciate our users worldwide, but to maintain consistency, we choose German law and courts (which also provide robust consumer protections). By using our Service, to the extent allowed, you consent to this choice of law and forum.

Dispute Resolution:

Contact Us First: We kindly ask that you contact us to attempt to resolve any issues informally. Most concerns can be resolved quickly by our support team. You can email [email protected] with "Complaint" in the subject line to escalate a matter. We will attempt to respond within 10 business days.

Mediation: If a dispute cannot be resolved informally, we are open to discussing mediation or alternative dispute resolution, if agreeable to both parties.

Litigation: If litigation is necessary, it will occur as per the jurisdiction above. The language of proceedings will likely be German (given the forum), but we can accommodate English if both parties and the court agree.

EU Online Dispute Resolution: EU customers are entitled to use the EU’s Online Dispute Resolution (ODR) platform (available at [http://ec.europa.eu/odr】), but note that this simply forwards the complaint to the appropriate dispute resolution body - it doesn't guarantee a resolution. We are not legally obligated to participate in a formal alternative dispute resolution process, but we will review any complaint submitted.

Class Action Waiver (if applicable): Note: Under German/European context, class actions are not as prevalent as in some jurisdictions like the U.S., but if we had a large U.S. user base, we might include this. To the extent permitted by law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. A judge or arbitrator (if arbitration were used) may not consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding unless all parties agree.

Injunctive Relief: Notwithstanding the foregoing, we reserve the right to seek injunctive or equitable relief in any jurisdiction if you have violated or threatened to violate our intellectual property rights or other proprietary rights. For example, if you misuse our trademarks, we might go to a court to stop that, regardless of the above venue clause.

Limitation Period: You agree that regardless of any statute or law to the contrary, any claim or cause of action by you arising out of or related to use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred. (This does not apply where prohibited by law. For instance, in some cases of injury or statutory claims, longer periods may apply. But generally, timely action is best.)

13. Miscellaneous

Entire Agreement: These Terms (along with our Privacy Policy and any other guidelines or additional terms referenced herein) constitute the entire agreement between you and Make My Book regarding the Service, superseding any prior agreements between you and us (including any prior versions of these Terms).

Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of these Terms will continue in full force and effect childbook.ai . In such an event, the parties agree to work in good faith on an amendment that would preserve the original intent and economic position of the parties as much as possible.

No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision childbook.ai . Any waiver must be in writing and signed by an authorized representative of Make My Book. If we do waive a breach (in writing), that doesn’t mean we waive any future breaches.

Assignment: You may not assign, delegate, or transfer your rights or obligations under these Terms, by operation of law or otherwise, without our prior written consent childbook.ai . Any attempt by you to do so without consent is void. We may assign or transfer these Terms or any rights or obligations hereunder freely to any third party, particularly in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law (you will be notified if this happens as it may involve a change of who provides the service). These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Relationship of Parties: You and we are independent contractors. These Terms do not create any partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

Third-Party Beneficiaries: Except as expressly provided in these Terms (for example, our affiliates and service providers who are covered by protections like disclaimers and limitations), there are no third-party beneficiaries to these Terms. The contract is between you and Make My Book.

Notices: We may provide notices to you by email (to the address associated with your account) or through postings on our website or in-app notifications. You are responsible for keeping your contact email up to date. For contractual notices, email is considered written notice. You may contact us as described in the “Contact Us” section or by postal mail to our address on the website for official notices.

Force Majeure: Make My Book is not liable for any delay or failure to perform resulting from causes outside our reasonable control, such as acts of God, war, terrorism, riots, embargoes, fires, pandemics, earthquakes, strikes, power or internet disturbances, or government actions.

Languages: These Terms are provided in English. If we provide a translation into any other language, it is for convenience only. In the event of any conflict or discrepancy between the English text and a translation, the English text will prevail (to the extent not prohibited by law).

Headings: Section headings in these Terms are for convenience only and have no legal or contractual effect.

Survival: Provisions of these Terms that by their nature should survive termination (such as indemnities, limitations of liability, ownership clauses, etc.) shall survive the termination or expiration of these Terms.

Contact and Legal Entity: “Make My Book” is a trade name; the service is operated by [Full Company Name, e.g., MakeMyBook GmbH], a company registered in Germany. Our registered address is [Company Address]. You can reach our customer service at [email protected]. For any complaints or legal correspondence, please see the “Contact Us” section in the Privacy Policy or our website footer for the proper channel.

Thank you for reading our Terms and for using Make My Book! We hope you and your family enjoy the personalized books and create many magical memories together. If you have any questions or feedback regarding these Terms or our service, please don’t hesitate to reach out.